Production issues: for urgent production issues, we are on standby 24/7 for fast response. Please use the standby number that has been communicated to you.
General operational questions: If you are already running Axual Platform and have questions that are specific to your installation or operation, the quickest option is to contact your local dedicated support team. Ask your questions through the e-mail adress for your organisation or use the chat function in your self-service portal.
General questions or other issues: If the above options don’t apply, and you didn’t find information you are looking for in this documentation, you can submit a support request using the following link.: